A Control Panel is a web-based user interface through which you can control numerous aspects of your web presence. As an illustration, you could create or modify site files, set up and check e-mail messages, control databases, check visitor stats and so forth. These things are carried out using buttons and menus in a web browser and the CP may also be called ‘back office’, i.e. the administrative area associated with your web hosting account. Most of the Control Panels these days will allow you to control all hosting-related matters, but you'll normally require a different system to handle payments or to get a new domain in case the company offers domain registrations. Depending on the platform they employ, you can be able to use the billing account to open a support ticket to ask a question or to troubleshoot a problem as well, or you might have to employ a third system.