1 hour ticket response
Quick assistance is our top concern and this is why we’ve got a team of proficient support engineers who are ready to provide a rapid response to any question that you might have. Simply open your helpdesk ticket from the Online Control Panel and we will respond within sixty minutes in the worst case scenario. Actually, we strive hard and aim for a 20–minute support ticket response time.
A Top–Class Client Care Service
We’ve got a team of web hosting support techs who will be happy to reply to all your inquiries every time you are in need of assistance. The vast majority of our tech support engineers have several years of experience in the web hosting field, which means that you can always depend on prompt and appropriate answers to your concerns.
A User–Friendly Help Center Section
Included in the Online Control Panel is an intuitive Help Center, which offers different information sources. You can browse through a frequently updated knowledge base offering web hosting account management articles and web site administration articles, check out our step–by–step video tutorials or take a glimpse at the F.A.Q. section.