Customer Support Channels
A 1–hour Response Guarantee
Offering outstanding support in a timely manner is our high priority, so we backup each web hosting plan with a 1–hour ticket reaction guarantee. The moment you send a ticket or send us an e–mail, our client technical support crew will try their best to generate the most appropriate solution to your issue and to supply you with information in a timely fashion.
A Top–quality Support Service
Our tech support service is supplied by a team of proficient employees who are ready to react to your questions without delay. You are able to make contact with the tech support team by starting a help and support ticket from your Online Control Panel or by sending us an email. On working days, you can also call us on the telephone or make use of the online chatting solution.
An Intuitive Help Section
The Control Panel features a thorough know–how base that’s included in all parts. In each section, you’ll find a Help press button which will load for you a selection of step–by–step courses on how to apply a particular element or complete a selected action. Also, we have made information video clips so as to get a better idea of the Control Panel’s interface.