Website Migration
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Q: What does the web site migration service include? Will my site be secure?
A: The web site migration service on offer at Funservers is absolutely free of cost and involves transferring all your web files, databases and e–mails from your current web hosting provider to your brand–new hosting account with us. We will also edit all the settings needed for your websites to be fully functional on our ultra–modern cloud hosting platform.Our technicians are completely capable of transferring any type of website. With years of practical experience in the industry, they’re experts in the specificities of our cloud hosting platform, our Control Panel and all other popular Control Panels. For them, transferring a custom application with many custom libraries is as easy as transferring a simple WordPress blog.
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Q: How long will the website migration procedure take?
A: While we cannot give you a precise time window, because there are plenty of variables, including the physical size of the files and databases, the location of the current host’s server, the complexity of your website and the current workload of our Website Migration Department, etc., we’ll try our very best to move your website within 48 hours, and in some cases – within 24 hours (if the content is not very large).
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Q: What data will I have to give to your Website Migration Department?
A: We do not collect any sensitive details. We will need, though, the login information for your current web hosting account and the name of the site that you would like to move.
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Q: My old web hosting account has sensitive data inside. How can I trust you?
A: Our Privacy Policy is an indivisible part of the agreement that we will have with you as a customer. We’re devoted to protecting the safety of the private information collected from the clients. To achieve that, we use technical safety measures in order to prevent the loss, the misapplication, the alteration or the unauthorized leakage of the personal data under our control. The measures include, but are not limited to: physical, digital and managerial procedures to protect and secure the data that we gather on the web. When we ask users to present financial info (such as a debit card number), this info is masked using the SSL (Secure Sockets Layer) encryption technique.
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Q: What about downtime? Will my site be offline?
A: While we migrate your site, it will be available both in your hosting account with us and in your account with your previous web hosting provider. Once the transfer is finished, we will make sure that everything is functioning correctly and that the integrity of your content is not compromised prior to telling you that the migration is done. Then we will instruct you how to move the domain to your web hosting account with us and how to edit the DNS resource records.
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Q: Will my present hosting provider need to do anything?
A: No. Apart from your login info for the Control Panel, we don’t need anything. We’ll never get in touch with your web hosting provider. They won’t know anything about the transfer either.
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Q: Does it make any difference what platform my present hosting provider is using?
A: We support all Linux–powered hosting platforms. Basically, if we can obtain access to your Control Panel, we’ll be able to transfer your website.The only platforms that we do not support are closed–source web site building platforms like Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.